Privacy policy
How We Use Your Info and How We Keep It Safe
Section 1: General
Design And Customize LLC ("Design And Customize®", "we", "us" or "our") respects your privacy. That's why we've created this policy regarding privacy and marketing ("Privacy Policy") to explain what personal information we collect, what we do with it, and your choices and rights in accordance with all applicable data protection regulations.
By visiting this website, you agree to the collection and use of information in accordance with this Privacy Policy.
Section 2: Analytics
This website is hosted on Squarespace Inc. Squarespace collects personal data to power our site analytics, including:
Information about your browser, network, and device
Web pages you visited prior to coming to this website
Your IP address
This information may also include details about your use of this website, including:
Clicks
Internal links
Pages visited
Scrolling
Searches
Timestamps
We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity. These analytics cookies are used only when you consent through our cookie banner (see Section 8).
Section 3: E-commerce Platform
Ecwid, Inc. provides us with the online Ecwid platform that allows us to sell our products and services to you.
Your data is stored through Ecwid's storage, databases and the general Ecwid application.
The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
Section 4: Visitor Data
When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:
Billing and shipping address
Details relating to your purchase (for example, the size or color chosen)
Email address
Name
Phone number
We share this information with Ecwid, Inc., our online store hosting provider, so that they can provide website services to us.
When you make a purchase, payment is processed by Stripe, our third-party payment processor. The payment information you enter at checkout is transmitted to Stripe to complete your transaction (see Section 5).
Section 5: Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
Payments on this website are processed by Stripe, our third-party payment processor. Your credit or debit card information is transmitted directly to Stripe and is handled in accordance with Stripe's security standards and PCI-DSS requirements. We do not store your full payment card details on our own systems.
Although no method of transmission over the Internet or electronic storage is 100% secure, we and our payment processor follow generally accepted industry standards to protect your information.
For more insight, you may also want to read the Squarespace Terms of Service, Squarespace Privacy Statement.
Section 6: Emails
We may email you with messages about your order or account activity. For example, we may email you to tell you that:
You've made a purchase
Your order has shipped
These are transactional messages related directly to your order or account, and we will not use them for marketing purposes without your consent.
We share your contact information with Ecwid, Inc., our e-commerce hosting provider, so they can send these emails to you on our behalf.
If we contact you for marketing purposes, you may opt out at any time using the unsubscribe link in those messages or by contacting us at info@designandcustomize.com.
Section 7: Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit "The cookies Squarespace uses."
These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.
Analytics and performance cookies are used on this website only when you consent through our cookie banner. These cookies allow us to view site traffic, activity, and other data. You can accept, decline, or manage these cookies at any time using the cookie banner or the "Cookie Preferences" control available on our site.
Section 9: Consent
By using the Design And Customize® website, you consent to the data practices described in this statement.
When you provide us with personal information to complete a transaction, verify your payment, place an order, arrange for a delivery or return a purchase, you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your express consent, or provide you with an opportunity to say no.
If after you opt in you change your mind, you may withdraw your consent for us to contact you, or for the continued collection, use or disclosure of your information, at any time, by contacting us at info@designandcustomize.com or by mail at: 320 Beach Road, Burlingame, CA 94010.
Section 10: Your California Privacy Rights
If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), provides you with the following rights regarding your personal information:
The right to know what personal information we collect, use, and disclose about you.
The right to delete personal information we have collected from you, subject to certain exceptions.
The right to correct inaccurate personal information we hold about you.
The right to opt out of the "sale" or "sharing" of your personal information, as those terms are defined under California law.
The right to non-discrimination for exercising any of your privacy rights.
We do not sell your personal information for money. We use first-party analytics (through Squarespace) and do not use third-party advertising or marketing pixels (such as Meta Pixel, Google Analytics advertising, or TikTok Pixel) on this website. If this changes in the future, we will update this policy and provide an opportunity to opt out where required.
To exercise any of these rights, please contact us at info@designandcustomize.com or by mail at 320 Beach Road, Burlingame, CA 94010. We will verify your request and respond within the timeframes required by applicable law. You may also authorize an agent to make a request on your behalf.
Section 11: Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Section 12: Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Section 13: Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at info@designandcustomize.com or by mail using the details provided below:
[Re: Privacy Compliance Officer]
320 Beach Road, Burlingame CA, 94010
Effective as of June 22, 2026