Terms Of Use
Everything You Should Know Before Using Our Website
Section 1: General
Agreement between User and Design And Customize LLC.
These Terms of Use ("Terms") govern purchases you make on and your use of the Design And Customize® website, DesignAndCustomize.com, available by desktop or mobile web (the "Site"), controlled by Design And Customize LLC ("Design And Customize®," "we," "us," or "our").
We reserve the right to update or modify these Terms at any time without prior notice. For this reason, we encourage you to review the Terms before you make any purchase or whenever you otherwise use or access the Site. The date of the latest update is found in the final section of the Terms. If you do not agree to these Terms, please do not make any purchase or otherwise use or access the Site. Your purchase or use of the Site constitutes your agreement to follow and be bound by these Terms.
We do our best to ensure that information on the Site is complete, accurate, and current. Despite our efforts, information on the Site may occasionally be inaccurate, incomplete, or out of date. All products, descriptions, and prices of products on the Site are subject to change at any time without notice. We reserve the right to correct any errors and to cancel or refuse any order placed based on incorrect or outdated information, including pricing errors, even after an order confirmation has been sent.
Section 2: Online Store Terms
The Site is intended for users who are 18 years of age or older. If you are between 13 and 17 years of age, you may use the Site or make a purchase only under the supervision of a parent or legal guardian who agrees to be bound by these Terms and accepts responsibility for your use of the Site. By using the Site or making a purchase, you represent that you meet these requirements. Design And Customize® does not knowingly collect, either online or offline, personal information from persons under the age of 13.
Section 3: Order Acceptance
After submitting your order, we will send you an order confirmation e-mail with your order number, details of the product you have ordered, your payment details, and delivery details. Please note that the confirmation e-mail is an acknowledgement that we have received your order; it does not guarantee acceptance, and we reserve the right to cancel or refuse any order at our discretion, including after confirmation.
Once your order has been processed, a shipping confirmation e-mail will be sent with all relevant information about your order. We recommend that you save these confirmations to facilitate any future contact with our customer service.
Section 4: Privacy
In order to fulfill your order, we need to register, manage, and store the personal information you provide to us. Our collection, use, and storage of your personal information is governed by our Privacy Policywhich is incorporated into these Terms by reference. By using the Site, you also agree to our Privacy Policy.
Section 5: Customer Content and Artwork
Many of our products are produced using artwork, images, text, logos, or other materials that you provide or upload ("Customer Content"). By submitting Customer Content, you represent and warrant that:
You own all rights to the Customer Content, or have obtained all necessary licenses, permissions, and consents to use it and to authorize us to reproduce it; and
The Customer Content, and our production of it, does not and will not infringe or violate the copyright, trademark, trade secret, publicity, privacy, or other rights of any third party, and does not violate any applicable law.
You grant Design And Customize® a limited, non-exclusive, royalty-free license to use, reproduce, modify, and print the Customer Content solely as necessary to fulfill your order. We do not claim ownership of your Customer Content.
You are solely responsible for the accuracy and print-readiness of all Customer Content and order details you submit, including spelling, layout, color, resolution, formatting, sizing, and the functionality of any scannable elements. We are not obligated to review, proof, or correct Customer Content, and your order will be produced as submitted, except as described in our Shipping & Returns Policy.
We may, in our sole discretion, refuse, cancel, or decline to produce any order containing Customer Content that we believe is unlawful, infringing, offensive, or otherwise objectionable.
Section 6: Linked Sites
DesignAndCustomize.com may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Design And Customize®, and we are not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site or any changes or updates to a Linked Site. We provide these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Design And Customize® of the site or any association with its operators.
Certain services made available via the Site are delivered by third-party providers. Our sharing of your information with those providers is described in our Privacy Policy.
Section 7: Intellectual Property
You are granted a non-exclusive, non-transferable, revocable license to access and use DesignAndCustomize.com strictly in accordance with these Terms. As a condition of your use of the Site, you warrant to Design And Customize® that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.
All content included as part of the Service, such as text, graphics, logos, images, and the compilation thereof, and any software used on the Site, is the property of Design And Customize® or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. This does not include Customer Content, which remains yours as described in Section 5. You agree to observe and abide by all copyright and other proprietary notices, legends, or other restrictions contained in any such content and will not make any changes thereto. You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale of, create derivative works from, or in any way exploit any of the content, in whole or in part, found on the Site.
Design And Customize® content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use and will make no other use of the content without the express written permission of Design And Customize® and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Design And Customize® or our licensors except as expressly authorized by these Terms.
Section 8: Indemnification
You agree to indemnify, defend, and hold harmless Design And Customize®, its officers, directors, employees, agents, and third parties for any losses, costs, liabilities, and expenses (including reasonable attorneys' fees) relating to or arising out of: your use of or inability to use the Site or services; any Customer Content or other postings made by you, including any claim that such content infringes or violates the rights of a third party; your violation of any of these Terms; your violation of any rights of a third party; or your violation of any applicable laws, rules, or regulations. Design And Customize® reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Design And Customize® in asserting any available defenses.
Section 9: Arbitration
In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration under the Federal Arbitration Act. The arbitration will be handled by a single neutral arbitrator through the American Arbitration Association, or a similar service selected by Design And Customize®, and will take place in Contra Costa County, California, under California law.
The arbitrator's award shall be final, and judgment may be entered upon it in any court having jurisdiction. Each party shall bear its own costs and reasonable attorney's fees, except where applicable law requires or permits otherwise.
The parties agree to arbitrate all disputes and claims in regard to these Terms or any disputes arising as a result of these Terms, whether directly or indirectly, including tort claims that are a result of these Terms. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the arbitrator. This arbitration provision shall survive the termination of these Terms.
Section 10: Class Action Waiver
Any arbitration under these Terms will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. The parties agree that a party may bring claims against the other only in each individual capacity, and not as a plaintiff or class member in any putative class, collective, and/or representative proceeding, such as in the form of a private attorney general action against the other. Further, unless both you and Design And Customize® agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.
Section 11: Liability Disclaimer
The information, software, products, and services included in or available through the Site may include inaccuracies or typographical errors. Changes are periodically added to the information herein. Design And Customize® and/or its suppliers may make improvements and/or changes in the Site at any time. Design And Customize® and/or its suppliers make no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, software, products, services, and related graphics contained on the Site for any purpose.
To the maximum extent permitted by applicable law, all such information, software, products, services, and related graphics are provided "as is" without warranty or condition of any kind. Design And Customize® and/or its suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, services, and related graphics, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title, and non-infringement. Any defect remedy for custom products is governed solely by our Shipping & Returns Policy.
To the maximum extent permitted by applicable law, in no event shall Design And Customize® and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, or consequential damages, or any damages whatsoever, including without limitation damages for loss of use, data, or profits, arising out of or in any way connected with the use or performance of the Site, with the delay or inability to use the Site or related services, the provision of or failure to provide services, or for any information, software, products, services, and related graphics obtained through the Site, or otherwise arising out of the use of the Site, whether based on contract, tort, negligence, strict liability, or otherwise, even if Design And Customize® or any of its suppliers has been advised of the possibility of damages.
Some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages; therefore, the above limitation may not apply to you. If you are dissatisfied with any portion of the Site, or with any of these Terms, your sole and exclusive remedy is to discontinue using the Site.
Section 12: General Provisions
These Terms, together with our Privacy Policy and our Shipping & Returns Policy, constitute the entire agreement between you and Design And Customize® regarding your use of the Site and supersede any prior agreements. If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be severable and shall not affect the validity and enforceability of the remaining provisions. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. These Terms are governed by the laws of the State of California, without regard to its conflict-of-law principles.
Section 13: Contact Us
After reviewing these Terms, if you have additional questions, want more information, or would like to make a complaint, please contact us by e-mail at info@designandcustomize.com or by mail using the details provided below:
Re: Terms of Use
320 Beach Road, Burlingame CA 94010
Effective as of June 22, 2026